Bangla Sahayata Kendra Apply Online & Registration Form | BSK Check Offered Services & Delegated Departments | Bangla Sahayata Kendra Check Features & Benefits | BSK Check Statistics & Feedbacks | Bangla Sahayata Kendra Check Eligibility & All Details |
The State Government of West Bengal has launched the Bangla Sahayata Kendra so that the citizens of WB will be able to get the required help and support being offered to them. These kendras will act as a help center among the citizens addressing their queries. This will provide some form of development to the state among its citizens. There will also be the facilitation of a one-stop solution for its residents. Their grievances as well as queries will be resolved.
Today through this article we will provide you with all types of information about the WB Bangla Sahayata Kendra 2023-2024 like Purpose, Eligibility Criteria, Benefits, Features, and Important Documents, etc. Apart from this, we will share with you the process of applying online for this kendra. To get complete information about this kendra, read this article till the end.
Table of Contents
Bangla Sahayata Kendra
Now the residents of West Bengal will be able to get one-stop solutions to all their queries after getting an online registration for the Bangla Sahayata Kendra. This will facilitate the smooth functioning of various government schemes, including the distribution of ration cards, issuance of birth and death certificates, and issuance of various other government documents. There will also be an implementation of the programmes as well as policies.
To improve the delivery of government services and policies among the residents of West Bengal, Bangla Sahayata Kendra has been organized by the CM of West Bengal so that the natives will be able to become an active part of the democratic process. The government will be able to provide the required help and support to its citizens. Some training programmes have been initiated by the government for the employees of these centres.
Highlights Of Bangla Sahayata Kendra 2023-2024
The highlights of this kendra are as follows:-
Name Of The Kendra | Bangla Sahayata Kendra |
Known As | BSK |
Launched By | State Government of West Bengal |
Delegated State | West Bengal |
Allotted Portal | BSK Portal |
Delegated Ministry | Ministry of Electronics & Information Technology |
Objective | To deliver government services & schemes to the residents |
Benefit | Residents will be able to access critical and essential government services |
Applicable To | Citizens of West Bengal |
Beneficiaries | Residents |
Mode Of Transfer | DBT (Direct Benefit Transfer) |
Payment Mechanism | e-payment mechanism |
Form of Benefit | Delivery of Government Services & Schemes |
Hosting Site | National Information Center (NIC) |
Mode Of Application | Online |
Office Address | Personnel & Administrative Reforms & e-Governance Department Nabanna, 7th Floor, 325, Sharat Chatterjee Road, Shibpur Howrah, Pincode – 711102 |
Phone No | +91 33 2214-0080 |
Email ID | info.bsk@wb.gov.in |
Official Website | www.bsk.wb.gov.in |
Objectives of Bangla Sahayata Kendra
The primary objective of launching or organizing the Bangla Sahayata Kendra is to bridge the gap between the government and the citizens by providing a single point of contact for all the people of the state so that all queries and doubts among its residents will get resolved. In these centres, the residents will be able to acquire information related to various government schemes and services.
Another objective of launching the BSK is to improve and strengthen the governance of West Bengal which will result in the encouragement of citizen participation and the promotion of awareness among the citizens about their rights and responsibilities. There will also be an installation of BSKs in all the blocks of the state. One can visit this centre to get any kind of information regarding any service and scheme.
List of BSK Provided Services
The list of provided services among its residents is as follows:-
- Certificates
- Online application
- Texas
- Online Registration of Voters
- Tourism Services
- Transport Services
- Housing Services
- Fire and Emergency Services
- Registration of deeds
- Citizens Grievance
- Passport Applications
- Mass Education Services
- Library ServicesTrade Registration
List of Delegated Departments
The list of delegated departments is as follows:-
- Urban Development and Municipal Affairs Department
- Technical Education Training and Skill Development Department
- Self-help group and self-employment department
- School Education Department
- Public Health Engineering department
- Women & Child Development and Social Welfare Department
- Youth Services and Sports Department
- Panchayat and Rural Development Department
- Personnel & Administrative Reforms Department
- Minority Affairs and Madrasah Education Department
- Micro small and medium enterprises and textile department
- Law Department
- Labour Department
- Irrigation and Waterways Department
- Information and Cultural Affairs Department
- Home and Hill Affairs Department
- Higher Education Department
- Health and Family Welfare Department
- Food Processing and Horticulture Department
- Food and Supplies Department
- Fisheries Department
- Finance Department
- Agricultural Marketing Department
- Agriculture Department
- Cooperation Department
- Consumer Affairs Department
- Backward Classes Welfare Department
- Animal Resources Development Department
Bangla Sahayata Kendra Statistics
The statistics of this kendra are as follows:-
Public Services | 260 |
Transaction Services | 104 |
eWallet Services | 97 |
Information Services | 59 |
District Wise BSK Statistics
The district-wise statistics for this kendra are as follows:-
District | No. Of Requests Received | No. Of Requests Completed | No. Of Pending Requests |
ALIPURDUAR | 380 | 86 | 294 |
BANKURA | 2389 | 521 | 1868 |
BIRBHUM | 1740 | 438 | 1302 |
COOCH BEHAR | 1060 | 231 | 829 |
DAKSHIN DINAJPUR | 445 | 100 | 345 |
DARJEELING | 1741 | 434 | 1307 |
HOOGHLY | 3251 | 791 | 2460 |
HOWRAH | 2836 | 683 | 2153 |
JALPAIGURI | 926 | 190 | 736 |
JHARGRAM | 368 | 92 | 276 |
KALIMPONG | 76 | 15 | 61 |
KOLKATA | 286 | 73 | 213 |
MALDAH | 2875 | 700 | 2175 |
MURSHIDABAD | 4738 | 1100 | 3638 |
NADIA | 2554 | 600 | 1954 |
NORTH 24 PARGANAS | 5844 | 1408 | 4436 |
PASCHIM BARDHAMAN | 1501 | 365 | 1136 |
PASCHIM MEDINIPUR | 3154 | 774 | 2380 |
PURBA BARDHAMAN | 894 | 213 | 681 |
PURBA MEDINIPUR | 3432 | 826 | 2606 |
PURULIA | 1737 | 395 | 1342 |
SOUTH 24 PARGANAS | 2109 | 483 | 1626 |
UTTAR DINAJPUR | 2181 | 496 | 1685 |
Service Wise Bangla Sahayata Kendra Statistics
The service-wise BSK statistics are as follows:-
Service Name | No. Of Requests Received | No. Of Requests Completed | No. Of Pending Requests |
eKYC Seeding of Aadhaar with Digital Ration Card | 120 | 28 | 92 |
Caste Certificate | 53 | 16 | 37 |
Apply Swasthya Sathi enrolment certificate | 40 | 5 | 35 |
Application status: digital ration card | 23 | 5 | 18 |
Apply digital ration card | 6 | 2 | 4 |
Krishk Bandhu Scheme | 3 | 1 | 2 |
Application for RoR | 2 | 0 | 2 |
Sufal Bangla price info | 1 | 0 | 1 |
electoral roll: Form 6/ 7/ 8/8A submission | 1 | 0 | 1 |
Application for Yuvashree scheme | 1 | 0 | 1 |
Apply Swasthya Sathi enrolment certificate | 577 | 121 | 456 |
Registration for Covid Vaccination | 396 | 81 | 315 |
eKYC Seeding of Aadhaar with Digital Ration Card | 365 | 69 | 296 |
Caste Certificate | 210 | 49 | 161 |
Application status: digital ration card | 192 | 58 | 134 |
Online Adhar & mobile link to digital ration card | 92 | 20 | 72 |
Positive Reviews or Feedback
Some of the positive reviews received from various officials are as follows:-
Official | Feedback or Review |
Maria, CEO of a small business | “BSK has been an excellent partner in helping us streamline our business operations. Their expertise in developing customized software solutions has been instrumental in driving our productivity and profitability. Their team is highly knowledgeable, responsive, and dedicated to ensuring our success.” |
John, Marketing Director of a medium-sized company | “We have been using BSK’s web development services for several years now, and we have never been disappointed. Their team is top-notch, always delivering high-quality work in a timely and efficient manner. They have helped us improve our online presence significantly and have been instrumental in our growth.” |
Linda, IT director of a large corporation | “BSK’s mobile app development team has been exceptional to work with. They have a deep understanding of our business needs and have delivered a mobile app that has exceeded our expectations. It has been a pleasure working with BSK and we look forward to continuing to work with them in the future.” |
Easy Access to Essential Government Services
Various government services are essential and there will be a facilitation of easy access to these services. The Bangla Sahayata Kendra provides easy access to essential government services, such as applying for certificates, paying bills, or filing taxes, to name a few. These centres are directly linked with the e-governance platform which makes it easier for its citizens or residents to apply and receive documents without any intermediaries.
Information Collection & Dissemination
With the help of these kendras, the government will be able to collect different kinds or types of information from different kinds of users or applicants that can be used for the improvement of services, plan welfare schemes, or improve infrastructure. This will act as an intermediary to collect this information, disseminate it among concerned departments and follow up until the query is resolved.
BSK – Improvement Of Governance
This initiative or program will not only help in the improvement of service delivery but also trickle-down effect on overall governance. This will bring transparency, accountability, and reduced corruption by which the citizens will be able to carry out access to critical and essential government services without any delay as the track of each and everything will be displayed on the online platform.
Promoting Entrepreneurship
There will be a promotion or awareness of the adoption of entrepreneurship among the residents of West Bengal by which the residents will be able to start undertaking loans or borrow loans from the lending institutions for carrying out their business ventures which will result in the set up of enterprises. The loans provided to the applicants or borrowers will be low-interest rates and the term for which the borrower will need to repay the loan will also be flexible.
Women Empowerment
Bangla Sahayata Kendra will provide empowerment to the women’s bodies by which they will be able to carry out the funds for their business start-ups. There will also be a facilitation of skill development training among the women bodies or entities by which they will be able to become self-independent and self-reliant with the help of the services and schemes provided to them.
Implementation Procedure
Once the selection process is complete, the implementation procedure begins. This involves setting up the necessary infrastructure and resources to effectively deliver the required assistance to the beneficiaries.
Supervision Body
A dedicated supervision body is responsible for overseeing the functioning of the Bangla Sahayata Kendra. This body ensures that the program operates smoothly and efficiently, and that the intended benefits reach the intended recipients.
Key Guidelines
Some key guidelines are as follows:-
- Eligibility Criteria: The program has specific eligibility criteria that need to be met in order to qualify for assistance.
- Application Process: Applicants need to follow the prescribed application process, including submitting the required documents and forms.
- Evaluation: Each application is evaluated based on the provided information to determine the level of assistance required.
- Allocation of Resources: Resources are allocated based on the evaluation results, ensuring that the most deserving individuals receive the necessary support.
- Monitoring and Evaluation: The program includes a monitoring and evaluation system to ensure the effectiveness and impact of the assistance provided.
- Transparency: The selection and implementation processes are carried out with utmost transparency to maintain the integrity of the program.
- Accountability: The supervision body holds all stakeholders accountable for their roles and responsibilities in the program.
- Continuous Improvement: The Bangla Sahayata Kendra strives for continuous improvement by incorporating feedback and making necessary changes.
- Collaboration: The program promotes collaboration with other organizations and agencies to maximize its reach and impact.
- Public Awareness: Efforts are made to create public awareness about the program and its benefits to ensure that eligible individuals can avail themselves of the assistance.
Important Instructions
Some important instructions are as follows:-
- Complete and accurate information: It is essential to provide complete and accurate information during the application process to avoid any delays or discrepancies.
- Timely submission: Applicants should ensure that all required documents and forms are submitted within the specified timeframe to be considered for assistance.
- Follow instructions: It is important to carefully read and follow all instructions provided during the selection and implementation processes.
- Keep records: Applicants and beneficiaries should maintain records of all communication, documents, and transactions related to the program.
- Respect confidentiality: Personal information shared during the application and evaluation process should be treated with utmost confidentiality.
- Report any changes: Any changes in personal circumstances or contact information should be promptly reported to the relevant authorities.
- Feedback and suggestions: Individuals are encouraged to provide feedback and suggestions to help improve the program.
- Be patient: The selection and implementation processes may take time, and patience is required throughout the entire journey.
- Stay updated: Applicants and beneficiaries should stay updated with the latest information and announcements regarding the program.
- Compliance with rules and regulations: It is important to comply with all the rules and regulations set forth by the Bangla Sahayata Kendra.
Tips and Tricks
Some tips and tricks are as follows:-
- Research eligibility criteria: Before applying, research the eligibility criteria to ensure that you meet the requirements.
- Prepare necessary documents: Gather all the necessary documents and forms required for the application process.
- Double-check information: Before submitting your application, double-check all the information provided to avoid any errors.
- Seek assistance if needed: If you have any doubts or need clarification, don’t hesitate to seek assistance from the relevant authorities.
- Follow up: If you don’t receive any communication regarding your application, follow up with the Bangla Sahayata Kendra to inquire about the status.
- Stay organized: Keep all the documents and records related to the program organized for easy reference.
- Spread awareness: Share information about the Bangla Sahayata Kendra with eligible individuals who may benefit from the program.
- Stay positive: The selection process can be competitive, so it’s important to stay positive and hopeful throughout.
- Utilize other resources: While waiting for the assistance, explore other resources and support systems that may be available to you.
- Express gratitude: If you receive assistance from the Bangla Sahayata Kendra, express gratitude and acknowledge the support received.
General Points to Remember
Some general points to remember are as follows:-
- The Bangla Sahayata Kendra aims to provide assistance to individuals in need.
- The selection procedure involves specific eligibility criteria and an evaluation process.
- The implementation procedure focuses on setting up the necessary infrastructure and resources.
- A dedicated supervision body oversees the functioning of the program.
- Key guidelines include transparency, accountability, and continuous improvement.
- Important instructions emphasize complete and accurate information, timely submission, and following instructions.
- Tips and tricks provide practical advice for navigating the application process.
- Applicants and beneficiaries should stay updated and compliant with the program’s rules and regulations.
- The Bangla Sahayata Kendra aims to make a positive impact on the lives of those in need.
- Individuals are encouraged to spread awareness and express gratitude for the assistance received.
Benefits Of BSK
The benefits of this kendra are as follows:-
- The residents will be able to carry out easy access to government services that are essential and critical.
- There will be women empowerment.
- This will also generate some employment opportunities for unemployed youths.
- The government will be able to carry or collect information from different users and will use it in the right way.
- Demand for ancillary services will also be promoted.
- There will be an improvement in the delivery of government services and schemes.
Features Of Bangla Sahayata Kendra
The features of this kendra are as follows:-
- The State Government of West Bengal has launched the Bangla Sahayata Kendra.
- The Bangla Sahayata Kendra provides information on various government schemes and programs for the welfare of citizens.
- The Kendra provides digital services to the rural population, such as digital payments, bank accounts, and Aadhaar card registration.
- Vocational and skill development training will be provided to the employees of these kendras.
- Some of the services that will be provided to the residents are educational, health, and digital services.
- For getting more information, one can visit the official website.
Bangla Sahayata Kendra Eligibility Criteria
The applicants will need to follow the below-mentioned points to apply online for BSK:-
- The applicant must be a resident of West Bengal state.
- He or she must have passed class 12th from the government school.
- The applicant must have gone through the computer training.
Important Documents
Some of the important documents needed for applying online for BSK are as follows:-
- Aadhar Card
- Residential Proof
- DOB Certificate
- Educational Qualification Certificate
- Latest Passport Size Photograph
- Bank Account Details
- Mobile No
- Email ID
Process To Apply Online For Bangla Sahayata Kendra
The applicants will need to follow the below-mentioned points to apply online for this kendra:-
- The applicant will need first to visit the Official Website.
- Now click on the Citizen Login Button.
- The login page will be displayed.
- Click on the New User? Register Here button.
- A new page will be displayed where you will need to enter your mobile no.
- Then click on the Get OTP Button.
- Now enter the received OTP.
- Click on the Validate OTP.
- The registration form will get displayed on your screen.
- Enter the asked details.
- Click on the Submit button.
- In this way, you will be able to get an online registration.
To Do Citizen Login
The applicants will need to follow the below-mentioned points to do login under BSK:-
- Visit and open the official website.
- Now you will get land on the homepage.
- Now click on the Citizen Login Button.
- The login page will get displayed on your screen.
- Enter your Mobile No and Password.
- Then click on the Login button.
Tracking Application Status
The applicants will need to follow the below-mentioned points to track their application status:-
- Visit and open the official website.
- Now you will get land on the homepage.
- Click on the link to Know Your Application Status.
- A new page will be displayed.
- Select the service from the shown drop-down menu.
- Now click on the Check button.
- A new page will be displayed.
- Fill in the asked details.
- Then click on the requisite button or option.
- The relevant details will get displayed on your screen.
To Download Forms
The applicants will need to follow the below-mentioned points to download forms under BSK:-
- The applicant will need first to visit the official website.
- Click on the Menu Bar.
- Now click on the Forms link.
- Click on the relevant department.
- The relevant forms concerning the department will get displayed on your screen.
- Scroll down the page and see the forms which you want to download.
- Then click on the displayed link.
- The PDF file will get downloaded to your PC or Device.
To Download User Manuals
The applicants will need to follow the below-mentioned points to download user manuals:-
- The applicant will need first to visit the official website.
- Click on the Menu Bar.
- Click on the Find More.
- Then click on the Downloads link.
- A new page will appear displaying the links of the user manual in the tabular form.
- Click on anyone as per your choice of interest.
- The PDF file will get downloaded.
Process To View Notifications
The applicants will need to follow the below-mentioned points to view the notifications under BSK:-
- The applicant will need first to visit the official website.
- Click on the Menu Bar.
- Now on the Find More button.
- Click on the link to Notifications.
- A new page will be displayed.
- The notifications will be displayed in the tabular form containing the links.
- Click on any one link as per your choice.
To View Gallery
The applicants will need to follow the below-mentioned points to view the gallery:-
- The applicant will need first to visit the official website.
- Click on the Menu Bar.
- Now on the Find More button.
- Click on the Gallery link.
- A new page will appear displaying the gallery.
Getting Contact Details
The applicants will need to follow the below-mentioned points to get contact details under BSK:-
- The applicant will need first to visit the official website.
- Click on the Menu Bar.
- Click on the Find More option.
- Now you will need to click on the Contact Us link.
- The contact details will get displayed on the screen.
Contact Information
In case any queries and questions come to your mind regarding the Bangla Sahayata Kendra, then you may contact this mentioned-below office address, phone no, and email ID:-
- Office Address:-
- Personnel & Administrative Reforms & e-Governance Department
- Nabanna, 7th Floor, 325,
- Sharat Chatterjee Road,
- Shibpur
- Howrah, Pincode – 711102
- Phone No:- +91 33 2214-0080
- Email ID:- info.bsk@wb.gov.in