Jan Samvad Portal 2024: Online Registration & Eligibility

Jan Samvad Portal Apply Online & Application Form | Jan Samvad Portal Check Beneficiary Category & Last Date | Jan Samvad Portal Check Benefits & Features | Jan Samvad Portal Check Selection & Implementation Procedure | Jan Samvad Portal Check Eligibility & All Details | 

The Jan Samvad Portal enables citizens to actively participate in the decision-making process by sharing their views, suggestions, and grievances with the government. This two-way communication channel empowers citizens to voice their concerns and contribute to the development agenda. By bridging the gap between the government and the people, the portal promotes democratic values and accountability.

This article will provide all types of information about the Jan Samvad Portal 2024 like purpose, Eligibility Criteria, Benefits, Features, important documents, etc. We will also share the process to Apply online for this portal. To get complete information about this portal, read this article till the end.

Jan Samvad Portal          

The Jan Samvad Portal is an online platform that has been developed by the government to facilitate communication between the government and the citizens. It is a platform where citizens can raise their concerns, provide feedback, and seek information from the government. The portal aims to promote transparency, accountability, and citizen participation in governance. Through the Jan Samvad Portal, citizens can submit their grievances, suggestions, and feedback to the government.

The Jan Samvad Portal provides a user-friendly interface that allows citizens to easily access information and services provided by the government. It is designed to be accessible to all, including people with disabilities. The portal is available in multiple languages, making it easier for citizens from different regions to use. The portal also provides information on government schemes, policies, and initiatives. It serves as a platform for citizens to engage with the government and contribute to the decision-making process.

Jan Samvad Portal: Online Registration & Eligibility

Highlights of Jan Samvad Portal 2024

The highlights of this portal are as follows:- 

Name Of PortalJan Samvad Portal
Launched By State Govt of Haryana
Delegated MinistryMinistry of Electronics & Information Technology 
ObjectiveTo provide a platform for citizens to voice their concerns and grievances to the government
Benefit This will improve the delivery of government services by addressing the grievances
Applicable ToResidents of Haryana
Beneficiaries Various Categories
Mode Of TransferDBT (Direct Benefit Transfer)
Payment Mechanisme-payment mechanism or PFMS
Form of BenefitFinancial Assistance
Amount of benefitVariable Assistance
Hosting SiteNational Information Center (NIC)
Last Date To Apply OnlineWill be updated soon
Mode of ApplicationOnline 
Official WebsiteClick Here

Objectives of Jan Samvad Portal 2024

The Jan Samvad Portal has several objectives:

1. To provide a platform for citizens to voice their concerns and grievances to the government.

2. To promote transparency and accountability in governance by ensuring that citizens have access to information and services provided by the government.

3. To facilitate citizen participation in governance by allowing them to provide feedback, suggestions, and ideas to the government.

4. To improve the delivery of government services by addressing the grievances and concerns raised by citizens.

Beneficiary Category

The Jan Samvad Portal is open to all citizens of the country. Any individual who wishes to raise a concern, provide feedback, or seek information from the government can use the portal. The portal is designed to be user-friendly and accessible to all, including people with disabilities.

Application Enrollment Last Dates

The Jan Samvad Portal does not have any specific enrollment or application deadlines. Citizens can register and use the portal at any time to submit their grievances, suggestions, or feedback. The portal is available 24/7, allowing citizens to access it whenever they need to communicate with the government.

Selection Procedure

The Jan Samvad Portal does not have a selection procedure. Any citizen who registers on the portal can submit their grievances, suggestions, or feedback to the government. The government is committed to addressing the concerns raised by citizens and taking appropriate action.

Implementation Procedure

The implementation procedure of the Jan Samvad Portal involves the following steps:

1. Registration: Citizens need to register on the portal by providing their basic details such as name, contact information, and address.

2. Submission of Grievances/Suggestions/Feedback: Once registered, citizens can submit their grievances, suggestions, or feedback through the portal. They need to provide detailed information about their concern or suggestion.

3. Review and Action: The government reviews the grievances, suggestions, and feedback submitted by citizens and takes appropriate action. The progress of the complaint or suggestion can be tracked through the portal.

4. Resolution and Response: The government resolves the grievances and provides a response to the citizen through the portal. In case of suggestions or feedback, the government considers them for policy-making or implementation.

Supervision Body

The Jan Samvad Portal is supervised by the government department responsible for citizen engagement and grievance redressal. The department ensures that the portal is functioning effectively and that the concerns raised by citizens are addressed in a timely manner. The department also monitors the implementation of policies and initiatives based on the feedback received through the portal.

Key Guidelines

Here are 10 key guidelines for using the Jan Samvad Portal:

  • Provide accurate and detailed information while submitting grievances, suggestions, or feedback.
  • Respect the privacy and confidentiality of other individuals while using the portal.
  • Use appropriate language and refrain from using offensive or abusive language.
  • Ensure that the concerns raised are relevant to the government’s jurisdiction.
  • Do not submit false or misleading information.
  • Follow the terms and conditions of the portal while using its services.
  • Do not misuse the portal for personal gain or to spread misinformation.
  • Cooperate with the government in providing additional information or documentation, if required.
  • Keep track of the progress of your complaint or suggestion through the portal.
  • Provide feedback on the portal’s functionality and suggest improvements, if any.

Important Instructions

Here are 10 important instructions for using the Jan Samvad Portal:

  • Ensure that you have a stable internet connection while using the portal.
  • Use a secure device and keep your login credentials confidential.
  • Do not share your login credentials with anyone else.
  • Do not use the portal for any illegal or unethical activities.
  • Do not submit multiple complaints or suggestions for the same issue.
  • Be patient while waiting for a response from the government.
  • Check your registered email regularly for updates from the government.
  • Do not use the portal to promote or advertise any products or services.
  • Do not engage in any form of harassment or discrimination while using the portal.
  • Report any technical issues or glitches on the portal to the support team.

Tips and Tricks

Here are 10 tips and tricks for using the Jan Samvad Portal effectively:

  • Clearly state the issue or suggestion in the subject line of your submission.
  • Provide supporting documents or evidence, if available, to strengthen your case.
  • Keep your submission concise and to the point.
  • Use bullet points or numbered lists to organize your thoughts and make them more readable.
  • Check the FAQ section of the portal for answers to common queries.
  • Follow up on your submission if you haven’t received a response within a reasonable time.
  • Engage with other users on the portal to learn from their experiences and share insights.
  • Participate in surveys or polls conducted on the portal to contribute to policy-making.
  • Share success stories or positive experiences on the portal to encourage others.
  • Spread awareness about the Jan Samvad Portal among your friends, family, and community.

General Points to Remember

Here are 10 general points to remember while using the Jan Samvad Portal:

  • Be respectful and polite in your interactions with the government officials.
  • Do not expect immediate resolution of your complaint or suggestion.
  • Keep a record of all communication with the government through the portal.
  • Do not share personal or sensitive information on public forums or discussion boards.
  • Use the portal as a tool to contribute to the betterment of governance.
  • Encourage others to use the portal and participate in citizen engagement initiatives.
  • Stay updated with the latest news and announcements from the government through the portal.
  • Provide constructive feedback and suggestions for improving the portal’s functionality.
  • Be proactive in seeking information and clarifications from the government.
  • Take advantage of the resources and services offered through the portal.

Enhancing Government-Citizen Communication

One of the main objectives of the portal is to foster transparent and accountable communication between the government and the public. By providing a centralized platform for information sharing, the portal helps to bridge the gap between officials and citizens, ensuring that key updates and announcements are easily accessible to all. This open communication channel encourages greater citizen engagement and participation in government initiatives, leading to more effective governance and policy-making.

Leveraging Technology for Public Service Delivery

The portal leverages technology to streamline public service delivery and make government services more accessible to the public. Through the portal, citizens can access a wide range of government services online, including applying for various certificates, licenses, and permits. This digital platform not only enhances the convenience of accessing government services but also reduces the need for in-person visits to government offices, saving time and resources for both citizens and officials.

Gathering Public Feedback and Suggestions

Another key feature of the portal is its ability to gather public feedback and suggestions on government initiatives. The portal allows citizens to share their opinions, ideas, and concerns with government officials, providing a valuable platform for two-way communication. This feedback mechanism enables officials to gauge public sentiment, identify areas for improvement, and make informed decisions based on citizen input. By actively seeking and incorporating public feedback, the government can ensure that its policies and programs are responsive to the needs of the people.

Closing Thoughts

In conclusion, the portal is a powerful tool for enhancing government-citizen engagement and improving public service delivery. By providing a platform for information sharing, communication, and feedback, the portal is revolutionizing the way in which citizens interact with the government. As India continues to embrace digital technology, initiatives like the portal play a crucial role in promoting transparency, accountability, and citizen participation in governance. Visit the portal today to experience the future of government-citizen engagement firsthand.

Real-time Interaction

One of the key features of the portal is real-time interaction. This allows citizens to communicate with government officials in real time, enabling quick responses and resolution of issues. Whether it’s reporting a problem, seeking information, or providing feedback, the portal ensures that communication is swift and efficient.


Transparency is crucial in fostering trust between citizens and government agencies. The portal is designed to promote transparency by providing access to information on government policies, programs, and initiatives. Citizens can track the progress of their queries or complaints, ensuring accountability and transparency in the decision-making process.


Accessibility is another important aspect of the portal. The platform is designed to be user-friendly, making it easy for citizens to navigate and access information. Whether using a desktop or a mobile device, citizens can easily interact with the portal and access the services they need.

Feedback Mechanism

Feedback is essential for continuous improvement. The portal provides a feedback mechanism that allows citizens to share their thoughts, suggestions, and complaints. This feedback is invaluable in helping government agencies address issues, improve services, and enhance the overall citizen experience.

Track Progress

Citizens often want to know the status of their queries or complaints. The portal enables citizens to track the progress of their interactions with government agencies. This feature ensures that citizens are kept informed and engaged throughout the resolution process.

Multiple Language Support

India is a diverse country with multiple languages spoken across different regions. The portal caters to this diversity by providing support for multiple languages. Citizens can use the portal in their preferred language, ensuring that language is not a barrier to accessing government services.

Notification Alerts

To keep citizens informed and engaged, the portal provides notification alerts. Whether it’s an update on a query, a response from a government official, or a new initiative, citizens will receive timely alerts to stay informed and involved.

Secure & Confidential

Security and confidentiality are paramount when it comes to citizen data. The portal ensures that all interactions and data are secure and confidential. Citizens can trust that their information is protected and will only be used for the intended purposes.

User-friendly Interface

A user-friendly interface is essential for ensuring a positive user experience. The portal features an intuitive and easy-to-navigate interface that makes it simple for citizens to interact with the platform. Whether submitting a query, providing feedback, or tracking progress, the interface is designed for seamless user experience.

Integration with Mobile Apps

In today’s digital age, mobile accessibility is crucial. The portal integrates with mobile apps, allowing citizens to access the platform on the go. Whether using a smartphone or tablet, citizens can engage with the portal anytime, anywhere.

Benefits & Features

The benefits and features of this portal are as follows:-

  • Real-time Interaction: Citizens can interact with government officials in real-time, eliminating the need for traditional methods of communication like letters or phone calls.
  • Transparency: All communication on Jan Samvad Portal is documented and can be accessed by both parties, ensuring transparency in the system.
  • Accessibility: The portal is accessible 24/7, allowing citizens to raise concerns or seek information at their convenience.
  • Feedback Mechanism: Citizens can provide feedback on the services received, helping the government to improve service delivery.
  • Track Progress: Users can track the status of their queries or complaints, ensuring timely resolution.
  • Multiple Language Support: The portal supports multiple regional languages, making it user-friendly for citizens from diverse linguistic backgrounds.
  • Notification Alerts: Users receive instant notification alerts regarding the progress of their queries, keeping them informed at all times.
  • Secure & Confidential: The portal ensures the security and confidentiality of user data, maintaining the privacy of sensitive information.
  • User-friendly Interface: Jan Samvad Portal is designed with a user-friendly interface, making it easy for even non-tech-savvy users to navigate.
  • Integration with Mobile Apps: The portal is integrated with mobile apps, allowing users to access services on the go.

Eligibility Criteria

Follow the given below points to apply online:-

  • Indian Citizenship: The Jan Samvad Portal is open only to Indian citizens. Non-Indian citizens are not eligible to use the portal.
  • Age Limit: There is no specific age limit mentioned for using the Jan Samvad Portal. However, individuals below the age of 18 may require the assistance of a parent or guardian to access the portal.
  • Access to Internet: Since the Jan Samvad Portal is an online platform, it is necessary to have access to the internet in order to use its services. Users should have a stable internet connection and a device such as a computer, laptop, or smartphone to access the portal.
  • Valid Email ID: A valid email ID is required to create an account on the Jan Samvad Portal. This email ID will be used for communication and verification purposes.
  • Mobile Number: A mobile number is also required for registration on the Jan Samvad Portal. This mobile number will be used for authentication and communication purposes.

Important Documents

Some of the documents needed to attach are as follows:-

  • Proof of Identity: Users will need to provide a valid proof of identity such as Aadhaar card, PAN card, voter ID card, passport, or driving license. The document should be self-attested and uploaded in a supported file format (PDF, JPG, PNG).
  • Proof of Address: Users will also need to provide a valid proof of address such as Aadhaar card, passport, utility bill, or bank statement. The document should be self-attested and uploaded in a supported file format (PDF, JPG, PNG).
  • Passport-sized Photograph: Users will be required to upload a recent passport-sized photograph in a supported file format (JPG, PNG).
  • Any Other Relevant Documents: Depending on the nature of the issue or complaint, users may be required to provide additional documents such as supporting evidence, previous correspondence, or any other relevant documents. These documents should be uploaded in a supported file format (PDF, JPG, PNG).

It is important to note that the Jan Samvad Portal may have specific requirements or additional documents based on the nature of the issue or complaint. Users should carefully read the instructions provided on the portal and ensure that they fulfill all the necessary criteria and submit the required documents.

Jan Samvad Portal Apply Online 2024

To Apply online, follow the below-mentioned points:-

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