Kerala Citizen Service Portal 2024: Login/ Registration & All Details

Kerala Citizen Service Apply Online & Registration Form | Kerala Citizen Service Check Offered Services & Categories | Kerala Citizen Service Check Features & Benefits | Kerala Citizen Service Check Login & Registration Portal | Kerala Citizen Service Check Eligibility & All Details |

After completing an online registration process through the Kerala Citizen Service Portal, Keralan residents will now have access to a range of services linked to their citizenship. This portal offers a number of services, including the ability to get licenses, permits, certificates, and other official government documents. There will be a range of government services available to residents.

Through this article, we will provide you with all types of information about the Kerala Citizen Service Portal 2024 like purpose, Eligibility Criteria, Benefits, Features, important documents, etc. Apart from this, we will share with you the process to apply online for this portal. To get complete information about this portal, read this article till the end.

Kerala Citizen Service Portal

The Kerala Citizen Service Portal is an online platform that the state government of Kerala has launched to provide its citizens with government services. It makes it easier for anyone to obtain and apply for different licenses, permits, and certifications. By streamlining communication between departments and agencies of the government, the site hopes to facilitate citizens’ access to essential services.

Access to a wide range of services is provided by the Kerala Citizen Service Portal, which has received over 10 million applications, marking a significant milestone. Through this government-run platform, users can access 264 distinct Grama panchayat services. It makes it simpler for users to make use of a variety of services by providing them with many benefits.

Highlights Of Kerala Citizen Service Portal

The highlights of this portal are as follows:-

Objectives Of Kerala Citizen Service Portal

The major objective of launching the Kerala Citizen Service Portal is to provide various government-related services in a single portal or platform by which the residents of Kerala will not have to search for each and every single service on different search engines because this portal will integrate various services in a single portal providing one-stop solutions to all the services.

The second objective of launching the Kerala Citizen Service Portal is to provide a single platform for citizens to access government services. It aims to streamline the process of interacting with government departments and agencies, making it easier and more convenient for people to apply for certificates, licenses, permits, and other services online.

Kerala Citizen Service Portal Statistics

The statistics of this portal are as follows:-

Features and Functionalities

The portal offers a comprehensive set of features and functionalities that cater to the diverse needs of citizens. Some of the key features include:-

• Online application submission for various certificates and licenses
• Payment gateway integration for fee payment
• Tracking the status of applications
• Access to government notifications and circulars
• Online grievance redressal mechanism
• Integration with other government portals and databases

User Experience

The Kerala Citizen Service Portal has been designed with a user-friendly interface, ensuring a seamless experience for citizens. The portal provides step-by-step guidance for filling out forms, clear instructions for document submission, and real-time updates on the status of applications. Additionally, the portal is available in multiple languages, making it accessible to a wider audience.

Benefits

The Kerala Citizen Service Portal has numerous benefits for both citizens and the government. Some of the key benefits include:-

• Time and cost savings for citizens by eliminating the need for physical visits
• Reduced paperwork and manual processing for government departments
• Increased transparency and accountability in service delivery
• Improved efficiency and effectiveness of government processes
• Enhanced accessibility to government services for all citizens

Case Studies or Examples

Several case studies highlight the positive impact of the Kerala Citizen Service Portal. For instance, Mr. Kumar, a resident of Kochi, was able to apply for a birth certificate for his newborn child within minutes through the portal, saving him time and effort. Similarly, Ms. Nair, a business owner, used the portal to renew her trade license, avoiding the hassle of visiting multiple government offices.

Challenges and Limitations

While the Kerala Citizen Service Portal has been successful in transforming public service delivery, it also faces certain challenges and limitations. Some of these include:-

• Connectivity issues in remote areas, hindering access to the portal
• Resistance to change among some citizens and government officials
• Privacy and data security concerns
• Need for continuous technological upgrades and maintenance

Future Developments

The government of Kerala is committed to continuously enhancing the Citizen Service Portal to meet the evolving needs of its citizens. Some of the future developments planned for the portal include:-

• Integration with mobile applications for easy access on smartphones
• Expansion of services offered to cover a wider range of government processes
• Enhanced data analytics capabilities for better decision-making
• Collaboration with other states to share best practices and improve interoperability

List of Service Categories

The list of categories for each service offered is as follows:-

• Appeals
• Ayyankali Urban Employment Guarantee Scheme
• Birth, Death, Marriage Registrations
• Buildings
• Certificates – Others
• Complaints
• Decentralized Planning
• Legal Assistance
• Licences and Permissions
• Mahatma Gandhi National Rural Employment Guarantee Scheme
• Public Amenities
• Public Safety
• Right to Information Act
• Social Security Pensions
• Social Security Schemes
• Taxes

Kerala Citizen Service Portal Category Wise Offered Services

The list of services offered in each category is as follows:-

Birth, Death, Marriage Registrations

The list of services under this category is as follows:-

• Birth Registration:-
  • Birth – New Registration
  • Still Birth Registration
  • Birth – Application for Corrections
  • Birth – Application for Name inclusion
  • Birth – Application for Non Availability Certificate
  • Application for Birth Certificate
• Death Registration:-
  • Death – New Registration
  • Death – Application for Corrections
  • Death – Application for Non Availability Certificate
  • Application for Death Certificates
  • Common Marriage Registration
  • Common Marriage – New Registration
  • Common Marriage – Application for Corrections
• Hindu Marriage Registration:-
  • Hindu Marriage – New Registration
  • Hindu Marriage – Application for Corrections

Certificates – Others

The list of services under this category is as follows:-

• Building – Ownership/ Residential certificate
  • Application for Ownership Certificate
  • Application for Residential Certificate
  • Application for Temporary Residential Certificate ( As per GO(MS) No.170/2016/LSGD )
  • Application for Temporary Residential Certificate ( As per GO(Rt) No.22/2004/FHD and Circular No.48296/RA1/2009/LSGD )
• Buildings – Other Certificates
  • Application for Age Certificate of Building
  • Application for Certificate regarding details of Building in the Assessment Register
  • Application for Certificate regarding Exemption of Property Tax
  • Application for Certificate of Property Tax non-assessment
• BPL Certificate
  • Application for BPL Certificate to those who included in BPL List
  • Application for BPL Certificate to those who not included in BPL List
• Social Security Pension – Certificates
  • Application for Certificate regarding Social Security Pensions not granted
  • Old Age Pension – Application for Certificate regarding Pension granted / not granted
  • Widow Pension – Application for Certificate regarding Pension granted / not granted
  • Disability Pension – Application for Certificate regarding Pension granted / not granted
  • Pension for Unmarried Women Above 50 Years of Age – Application for Certificate regarding Pension granted / not granted
  • Agricultural Workers Pension – Application for Certificate regarding Pension granted / not granted
• Social Security Schemes- Certificate
  • Application for Certificate regarding Unemployment Allowance granted / not granted
  • Application for Certificate regarding Financial Assistance granted / not granted
  • Application for Certificate stating Nilathezhuthu Ashan Grant Beneficiary / Non Beneficiary
• General Certificates
  • Application for Certificate regarding Non receipt of Assistance
  • Application for certificate of no habitable home
  • Application for certificate of habitable home
  • Application for certificates issued by Gramapanchayat President

Social Security Pensions

The list of services under this category is as follows:-

• Old Age Pension
  • Old Age Pension – Application for updation of Existing Beneficiary details
  • Old Age Pension – Application for transfer of Pension to another Local Body
  • Old Age Pension – Application for Cancellation of Pension
  • Old Age Pension – Application for Pension Arrears
  • Old Age Pension – Application for Revoking Suspension
• Widow Pension
  • Widow Pension – Application for updation of Existing Beneficiary details
  • Widow Pension – Application for transfer of Pension to another Local Body
  • Widow Pension – Application for Cancellation of Pension
  • Widow Pension – Application for Pension Arrears
  • Widow Pension – Application for Revoking Suspension
• Disability Pension
  • Disability Pension – Application for updation of Existing Beneficiary details
  • Disability Pension – Application for transfer of Pension to another Local Body
  • Disability Pension – Application for Cancellation of Pension
  • Disability Pension – Application for Pension Arrears
  • Disability Pension – Application for Revoking Suspension
• Pension for Unmarried Women Above 50 Years of Age
  • Pension for Unmarried Women Above 50 Years of Age – Application for updation of Existing Beneficiary details
  • Pension for Unmarried Women Above 50 Years of Age – Application for transfer of Pension to another Local Body
  • Pension for Unmarried Women Above 50 Years of Age – Application for Cancellation of Pension
  • Pension for Unmarried Women Above 50 Years of Age – Application for Pension Arrears
  • Pension for Unmarried Women Above 50 Years of Age – Application for Revoking Suspension
• Agricultural Workers Pension
  • Agricultural Workers Pension – Application for updation of Existing Beneficiary details
  • Agricultural Workers Pension – Application for transfer of Pension to another Local Body
  • Agricultural Workers Pension – Application for Cancellation of Pension

Social Security Schemes

The list of services under this category is as follows:-

• Distress Relief Fund
  • Application for Financial assistance from Distress Relief Fund of Gramapanchayat
  • Application for Financial assistance from Distress Relief Fund of Municipality
  • Application for Financial assistance from Distress Relief Fund of Municipal Corporation
• Unemployment Allowance
  • Application for Unemployment Allowance
  • Unemployment Allowance – Application for updation of Existing Beneficiary details
  • Application for transfer of Unemployment Allowance to another Local Body
  • Application for Cancellation of Unemployment Allowance
  • Unemployment Allowance – Application for Arrears
  • Application for Revoking Suspension of Unemployment Allowance
• Financial Assistance to Widow’s Daughter’s Marriage
  • Application up to one month before the date of Marriage
  • Application with in one year from the date of Marriage
  • Application after one year and within three year of marriage
  • Financial Assistance to Widow’s Daughter’s Marriage – Application for updation of Existing Beneficiary details
  • Application for Cancellation of Financial Assistance to Widow’s Daughter’s Marriage
• Nilathezhuthu Ashan Grant
  • Nilathezhuthu Ashan Grant – Application for including in Beneficiary list
  • Nilathezhuthu Ashan Grant – Application for updation of Existing Beneficiary details
• Nilathezhuthu Ashan Grant – Application for Arrears

Licences and Permissions

The list of services under this category is as follows:-

• Factories, Trades, Entrepreneurship Activities and Other Services – Licence
  • Application for New/Renewal of IFTE & OS Licence (Corporation/Municipality)
  • Application for New Licence – Require consent from KSPCB (Grama Panchayat)
  • Application for New Licence do not require consent from KSPCB (Grama Panchayat)
  • Application for New Licence – required clearance from Explosive Authority (Grama Panchayat)
  • Application / Self Affidavit for Renewal of Licence (Grama Panchayat)
  • Application for extension of period of Licence which renewed for a part period. (Grama Panchayat)
  • Intimation regarding Termination
  • Complaint / Petition regarding fee structure
• Establishing Factories and Machinery
  • Permission for the construction of factory / Installation of machinery
  • Registration of Industrial unit with machinery having capacity of less than 5 HP and certified as non polluting industry by Industries Department / KSPCB
  • Expansion of the permitted construction of factory / Installation of machinery
  • Reduction of the permitted construction of factory / Installation of machinery
  • Application for Registration and fee remittance of Industrial unit in industrial estate / Development Area / plot / Growth Centre / Export Processing Zone / Park
  • Application for Reduction or Expansion and fee remittance of the registered Industrial unit in industrial estate / Development Area / plot / Growth Centre / Export Processing Zone / Park.
  • Application for Reduction or Expansion and fee remittance of the registered Industrial unit with machinery having capacity of less than 5 HP and certified as non polluting industry by Industries Department / KSPCB
• Livestock Farms
  • Application for establishment of Farm
  • Application for licence – Live stock farm
  • Application for renewal of license of Livestock Farm
• Private Hospitals and Para Medical Institutions
  • Application for Registration
  • Renewal of Registration
  • Application for Correction in Registration documents
  • Cancellation of Registration (as per application)
  • Application for duplicate Certificate of Registration
• Tutorial Establishment
  • Application for Registration of tutorial institution
  • Renewal of Registration of tutorial institution
  • Application for Termination of Registration of a Tutorial Institution
• Burial and Burning Grounds
  • Application for License- establishment / expansion of private cemetery (places for Burial and Burning Grounds)
• Markets
  • Application for Licence – Private Markets
• Meat Stalls
  • Application for permission for Meat Stall
• Slaughterhouses
  • Application for License – private slaughter house
  • Application for Butcher Licence
• Pigs and Dogs – Licence
  • Application for Licence
• PPR Licence
  • Application for PPR Annual Licence
  • Application for Temporary Licence – PPR
  • Application for Renewal of PPR Licence
• Cinematograph Exhibition
  • Application for Licence – Cinema
  • Application for revoking of Licence – Cinema
  • Application for Permission of Construction / Reconstruction / Addition / Alteration Permanent Cinema
  • Application for Revision of Rate of Admission – Cinema
• Lodging Houses
  • Application for Registration – Malabar Area
  • Application for Renewal of Registration – Malabar Area
  • Application for Cancellation of Registration – Malabar Area
• Vehicle Stands, Unloading Places, Resting Places
  • Application for Licence – Private Vehicle Stand
  • Renewal of Licence – Private Vehicle Stand

Buildings

The list of services under this category is as follows:-

• Ownership / Occupancy of Building
  • Change of Ownership of Building on transfer of Property – joint application / application from recipient with consent
  • Change of Ownership of Building on transfer of Property – Intimation from One Party
  • Change of Ownership of Building – through Attachment or Court Order
  • Change of Ownership of Building – Legal Heir
  • Application for Ownership change of Building
  • Application for change of Occupier of Building
  • Application for change of address / other details of Owner in Assessment Register
• Building Construction
  • Buildings exempted from permit in category 2 panchayats – Application for certificate
  • Report of Completion of Single family Residential Building Upto 100 Square metre Area in Category 2 Panchayats
  • Intimation regarding Deemed Permit /

Complaints

The list of services under this category is as follows:-

• Buildings – Complaints/ Grievances
  • Complaint / Intimation regarding Unauthorised Building Construction
  • Grievances / Complaints regarding Telecommunication Towers
  • Complaints on Property Tax Assessment
• Dangerous Trees – Complaints
  • Pruning and Cutting of Branches of Dangerous Trees in Public Places
  • Application/ Complaint for Pruning and Cutting of Branches of Dangerous Trees in Private Places
• Municipality Assets Encroachment
  • Encroachment on Water bodies / Streams/ Rivers owned by Municipality
  • Encroachment of Roads of Municipality
  • Encroachment of Pedestrian Lanes of Municipality
  • Encroachment of Land of Municipality
  • Encroachment of community assets of Municipality
  • Encroachment of Municipality building
• Municipal Corporation Assets Encroachment
  • Encroachment on Water bodies / Streams/ Rivers owned by Municipal Corporation
  • Encroachment of Roads of Municipal Corporation
  • Encroachment of Pedestrian Lanes of Municipal Corporation
  • Encroachment of Land of Municipal Corporation
  • Encroachment of community assets of Municipal Corporation
  • Encroachment of Municipal Corporation building
• Waste Management- Complaints
  • Deposit of rubbish or filth in public places
  • Causing nuisance by relieving garbage in public street
  • Deposition of Rubbish in Water bodies
  • Keeping filth on premises
  • Allowing outflow of filth
  • Removal of filth in uncovered cart
  • Production/ Transportation/ Selling / Storage of banned plastic and other products including flex
• License & Registration – Complaints
  • Factories / Trades / Entrepreneurship Activities / Other Services- Complaints regarding running of institutions without license
  • Factories / Trades / Entrepreneurship Activities / Other Services- Complaints regarding violation of conditions of License
  • Private Hospitals and Paramedical Institutions – Complaints on Violation of Conditions of Registration
  • Pig & Dog Licence – Complaints regarding Violation of Conditions
  • Slaughter House – Complaints regarding Violation of Conditions of Licence
  • Meat stall – Complaints regarding violation of conditions in License
  • Complaint against Violation of Conditions of PPR Licence
  • Places for Burial and Burning Ground – Complaints regarding violations of conditions
  • Tutorial Establishment – Complaints on Violation of Conditions of Registration
  • Vehicle Stands, Unloading Places, Resting Places – Complaints on Violation of Conditions of Licence
  • Private Markets – Complaints regarding violation of conditions of Licence
  • Evening Markets – Complaints regarding violation of conditions of Licence
• Street Light – Complaints
  • Complaints about street lights
• Panchayat Assets Encroachment
  • Encroachment of Panchayat’s building
  • Encroachment of community assets of Panchayat
  • Encroachment of Land of Panchayat
  • Encroachment of Pedestrian Lanes of Panchayat
  • Encroachment of Roads of Panchayat
  • Encroachment on Water bodies / Streams/ Rivers owned by Panchayat
• Social Security Pension – Complaints/ Grievances
  • Complaint / Grievance regarding Old Age Pension
  • Complaint / Grievance regarding Widow Pension
  • Complaint / Grievance regarding Disability Pension
  • Complaint / Grievance regarding Pension for Unmarried Women Above 50 Years of Age
  • Complaint / Grievance regarding Agriculture Labour Pension
• Social Security Schemes – Complaints/ Grievances
  • Complaints / Grievances regarding Unemployment Allowance
  • Complaints/ Grievance regarding financial Assistance to Widow’s Daughter’s Marriage
  • Complaints / Grievances regarding Nilathezhuthu Ashan Grant
• Unauthorised Board/Hording- Complaints
  • Complaints regarding unauthorized boards, Flex and Hoardings etc. in Public Places
• Grievance Redress Adalath
  • Registration of petitions for Adalath

Appeals

The list of services under this category is as follows:-

• Property Tax – Appeals
  • Appeal on Property Tax Assessment before the Finance Standing Committee
• Building Construction – Appeals
  • Reference / Appeal before the Village Panchayat on Delay in disposal of building permit application
  • Reference / Appeal before the Municipality on Delay in disposal of building permit application
  • Reference / Appeal before the Municipal Corporation on Delay in disposal of building permit application
• Change of Ownership of Building – Appeals
  • Appeal against the order of the Grama Panchayat Secretary on changing / not changing the ownership of Building
  • Appeal against the order of the Municipal Secretary on changing / not changing the ownership of Building
  • Appeal against the order of the Municipal Corporation Secretary on changing / not changing the ownership of Building
• Licenses & Registrations – Appeals
  • Appeal against decisions – Live stock farm
  • Private Hospitals and Para Medical Institutions – Appeal against rejection of application
  • Private Hospitals and Para Medical Institutions -Appeal against Cancellation of Registration
  • Tutorial Establishment – Appeal against rejection of application
  • Tutorial Institution – Appeal Against cancellation of Registration
  • Appeal against suspension of PPR Licence
  • Appeal on Cinema Licence
  • Lodging Houses – Appeal to local authority for renewal of registration – Malabar Area
• Profession Tax – Appeals
  • Appeal on Profession Tax
• Other Appeals
  • Appeal filed before Grama Panchayat against Notice given / Order passed / Action taken by President or Secretary
  • Appeal filed before Municipality against Notice given / Order passed / Action taken by Chairman /Chairperson or Secretary

Taxes

The list of services under this category is as follows:-

• Property Tax
  • Self attested property tax return in Form 2 for assigning property tax of building
  • Property Tax Return of Residential Building owned by BPL family having floor area upto 30 sqm. ( Form 2 A)
  • Intimation regarding Demolished / Destroyed Buildings
  • Application for extract of Assessment Register of authorised Building
  • Application for extract of Demand Register
  • Application for Revision of Property Tax due to change in structure or in occupancy of the Building
• Property Tax Exemptions
  • Application for Exemption of Property Tax for Residential Building up to 60 Square Meters
  • Application for Exemption of Property Tax for Ex-Servicemen / Wife of Ex–Servicemen / Widow of Ex-Servicemen
  • Application for Renewal of period of Exemption of Property Tax for Buildings of Ex-Servicemen
  • Application for Vacancy Remission of Property Tax
• Profession Tax
  • Filing of Profession Tax Return
  • Application for exemption of profession tax
• Entertainment Tax
  • Application for Exemption of Tax

Right to Information Act

The list of services under this category is as follows:-

• Right to Information
  • Application for Information (With application fee)
  • RTI – Application for Information (Application fee exempted – BPL category)

Legal Assistance

The list of services under this category is as follows:-

• Jagratha Samithi
  • Petitions & Applications to Jagratha Samithi
  • Application for Legal help

Public Safety

The list of services under this category is as follows:-

• Abatement of Nuisance in Land or Building
  • Application for Abatement of Nuisance of Poisonous Creatures
  • Application for Abatement of Nuisance of Wild or Noxious Vegitation
  • Application for Abatement of Nuisance of Filth / Drainage / Stagnation of Water
  • Application for Abatement of Nuisance due to insanitary conditions

Public Amenities

The list of services under this category is as follows:-

• Public Crematorium
  • Application for burning / burial of corpse

Decentralized Planning

The list of services under this category is as follows:-

• Plan Formulation
  • Plan Proposals from Public

Mahatma Gandhi National Rural Employment Guarantee Scheme

The list of services under this category is as follows:-

• Mahatma Gandhi NREGS
  • Application for Job Card
  • Demand for Job
  • Application for treatment expences
  • Application for allotment of ex- gratia in case of death / permanent disability happen during work
  • Complaint / Report regarding violation of rules and regulations

Ayyankali Urban Employment Guarantee Scheme

The list of services under this category is as follows:-

• Ayyankali UEGS
  • Application for Job Card
  • Demand for Job
  • AUEGS – Sanction of Treatment Expenses (Reported by Mate/Others)
  • Application for allotment of ex- gratia in case of death / permanent disability happen during work

Significant Number of Applications Received and Processed

Over 10.05 lakh applications have been received through the portal until November 18th. Out of these, 2.67 million files are being processed. In terms of individual breakdown, 74% of files in grama panchayats, 80% in corporations, and 70% in municipalities have been discarded. This has proven that this portal has received huge responses from various applicants. 

Convenient Access to Local Body Services Online

The website provides access to various services associated with local bodies for the general public. It also serves as the front end of the Integrated Local Self-Governance Management System (ILGMS), facilitating online services through gram panchayats. Users can avail of 264 different services offered by gram panchayats.

District-wise Statistics & E-governance Milestone

Malappuram, Palakkad, and Thrissur districts had the highest number of appeals submitted. Wayanad district processed and approved the most applications, accounting for 84% of the total. Kerala has achieved a significant milestone in e-governance by reaching 10 lakh applications on the citizen portal. This has categorized statistics on the basis of district-wise reports. 

Benefits Of Kerala Citizen Service Portal

The benefits of this portal are as follows:- 

• Applicants will be able to get various services from this single portal.
• This will integrate all services into a single portal or platform.
• There are various certificates that can be availed via this portal. 
• Separate categories for each service have been made for each service to allot. 
• There is no last date to apply online for this portal.
• This will provide one-stop solutions to all the problems. 

Features Of Kerala Citizen Service Portal

The features of this portal are as follows:- 

• The State Government of Kerala has launched the Kerala Citizen Service Portal.
• This portal can only be accessed by the residents of Kerala state.
• There are around 16 categories that have been made up in the portal.
• Each category has allotted various services that are being offered. 
• The government has kept no last date to apply for this portal.
• For getting more information, one can visit the official website. 

Kerala Citizen Service Portal Eligibility Criteria 

The applicants will need to follow the below-mentioned points to apply for this portal:- 

• The applicant must be a resident of Kerala state. 
• He or she must be wanting to avail of services from this portal. 

Important Documents 

Some of the important documents required to apply online for this portal are as follows:- 

• Aadhar Card
• Mobile No
• Email ID

Kerala Citizen Service Portal Apply Online 

The applicants will need to follow the below-mentioned points to apply for this portal:- 

• Visit and open the Official Website.

• Now you will get land on the homepage.
• Click on the Register button.

• A pop-up menu will get displayed.
• Select the declaration line and then click on the Proceed button.
• Registration Form will get displayed on your screen. 
• Fill in the asked details. 
• Now click on the Create Account button.

To Do Login

The applicants will need to follow the below-mentioned points to do login:-

• The applicant will need first to visit the official website.
• On the homepage, click on the Login button.

• The login form will get displayed on your screen.
• Here you will need to enter some asked details such as:-
  • Username
  • Password
  • Captcha Code 
• Then click on the Login button.

Track Quick Payment Status 

The applicants will need to follow the below-mentioned points to track the status of quick payment:- 

• Visit and open the official website.
• On the homepage, click on the Quick Payment option.

• A new page will get displayed.
• Select the option from which you can proceed with your entry.
• Now enter the asked entry.
• Then enter the captcha code. 
• Click on the Search button.
• In this way, you will be able to track quick payment status. 
• The relevant details will get displayed on your screen. 

To Do File Search 

The applicants will need to follow the below-mentioned points to do a file search:- 

• Visit and open the official website.
• On the homepage, click on the File Search option.

• A new page will get displayed.
• Select the option from which you can proceed with your entry.
• Now enter the asked entry.
• Then enter the captcha code. 
• Click on the Search button.
• The relevant details will get displayed on your screen. 

Submitting Feedback 

The applicants will need to follow the below-mentioned points to submit feedback:- 

• Visit and open the official website.
• Now click on the Feedback button.

• A pop-up menu will get displayed.
• Fill out the feedback form.
• Now click on the Send Feedback button.

Contact Information

In case you are having any doubts or queries regarding the Kerala Citizen Service Portal, then you may contact this mentioned-below office address, Telephone no, and Email ID:-

• Office Address:-
  • Information Kerala Mission
  • Public Office Building,
  • Public Office P O,
  • Thiruvananthapuram,
  • Kerala – 695033
• Telephone No:- +91-471-2773160
• Email ID:- ilgms.ikm@kerala.gov.in